FAQs

Q. How can I make cinema inquiries?

For Block Screenings and Events, you may send us an email at cineplex10@aranetagroup.com

Q. What are your operating hours?

Gateway Cineplex 18 - 10:00 am to 10:30 pm

Q. What is the seating capacity of each cinema?

The following are our seating capacities:

  • Cinema 1 – 303
  • Cinema 2 – 316
  • Cinema 3 – 332
  • Cinema 4 – 145
  • Cinema 5 – 524 (Dolby ATMOS Cinema)
  • Cinema 6 – 156
  • Cinema 7 – 156
  • Cinema 8 – 156
  • Cinema 9 – 155
  • Platinum Cinema – 40 (with La-Z-Boy chairs)
  • Cinema 11 – 406
  • Cinema 12 – 247
  • Premiere Club 1 – 56 *soon to open
  • Premiere Club 2 – 64 *soon to open
  • Cinema 15 – 173
  • Cinema 16 – 172
  • Cinema 17 – 112
  • Cinema 18 – 114

Q. Are there any restrictions or prohibitions at the Cineplex?

Patrons are not allowed to bring in the following:

  • Deadly weapons
  • Electronic recording devices
  • Chewing gum
  • Hot drinks (coffee, hot chocolate, tea) and other drinks without cover
  • Rice and pasta meals (fried chicken, soup, spaghetti, rice toppings)
  • Other food items (ice cream cones, unshelled peanuts, boiled eggs, corn on the cob)
  • Patrons are also reminded to turn their mobile phones off or put them in silent mode